Seneca Satellite is your home connection experts! Seneca Satellite has been in business for 30 years! We have been in the same location for 28 of those 30 years! Seneca Satellite has well over 20,000 customers! To have that many customers we obviously take care of our clients. Seneca Satellite, your local HughesNet Retailer, services commercial and residential customers, we do not use any sub-contractors for our installs. We have our own in house licensed installers. Seneca Satellite is dedicated to saving customers money and we look at every avenue that would benefit and save our customers money without up selling our customers needless and useless devices and services. Helping customers is our goal. Seneca Satellite offers a host of wireless services such as HughesNet, AT&T Mobility, DIRECTV, Dish Network, Eeros, Nest products, weBoost cell phone boosters for home and auto, we sell and install CCTV services for home and business security.
Seneca Satellite is one of the bestselling HughesNet retailers in West Virginia. We are in the top three dealers for the Mid-Atlantic States. We offer free technical support to our customers. Our customers have 24-hour phone access to us. We have survived 30 years because of top notch customer support and quality installs. When the average life of a satellite retailer is only five years we have surpassed that life span six times. Seneca Satellite is your one stop home connection shop!
Our pledge to our customers
WE PUT CUSTOMERS FIRST IN EVERYTHING WE DO
Customers are the reason we exist. Seneca Satellite will go above and beyond for our customers. The best relationships are always based on trust and we will do everything we can to earn our customer’s trust, with exceptional service before, during and after the sale
WE INVEST IN WORLD-CLASS EQUIPMENT AND PEOPLE
We invest in our equipment and people so that we remain the destination of choice for customers who require reliable, honest, transparent offers in all the services we offer. We ensure that all customers get the satisfaction of the service they choose. We want our customers to be confident in Seneca Satellite. You will never hear us oversell our products just to get a sale, if the product a customer is asking about does not meet their need, want, or desire then we will be the first to advise them the product is not suitable for them.
You will be treated with respect
We will take the time to answer your questions
We will give you clear explanations in plain language and not “Technical terms”
Your monthly service fee will be the price we quote to you with no hidden fees or unexpected rise in your bill.
Your calls will be returned in a timely fashion
Your install will happen on the date that we promised, or you will be notified if there is a delay that is unavoidable.